4/10 Poor
Susan G.
31 December 2024
Liked: Check-in, listing accuracy
Disliked: Cleanliness, communication
Subject: Feedback Regarding Our Recent Stay
1.Cleanliness: Unfortunately, the house did not meet the cleanliness standards we were expecting. It was very dusty, and the light fixtures were covered in cobwebs. The areas under the furniture appeared unclean, and the stairs, as well as the dining room table chairs were dirty and stained.2.Bathroom Taps: The taps in the en-suite bathroom is loos and the water drain very slowly, making it inconvenient for multiple users.3.Downstairs Bathroom: The floor of the downstairs bathroom remained wet, and there was an unpleasant smell throughout our stay.4.Outdoor Bins: We were surprised to find there were no dustbins provided outside for rubbish disposal, which made waste management during our stay quite inconvenient. 5. Hot tub’s fireplace was full of water which we drained because we would like it use but we did not because the fireplace was damaged inside so we were unable to use even we put plenty of wood inside.Having stayed in Tenby several times over the years, this was the first time we left feeling disappointed. Given the premium cost of the property, we had higher expectations for its upkeep and amenities.
Susan G.
Stayed 4 nights in Dec 2024
