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6/10 Okay
28 August 2024
Good but needs a few things to make it better
We’ve previously used Stays York on our trips to York & will highly recommend them as a company. The little details were somewhat missing this time (normally we get a Yorkshire hamper with local goodies to taste, this time it was just individual teabags/coffee/milk & a small twin pack of biscuits) & the customer service wasn’t great when we contacted them about not finding something in the apartment after checking in, but that could be due to the bank holiday weekend approaching.
Pawson House is a great location if you want to explore the north side of York. It can benefit from having more cutlery, crockery & glassware as we found despite only staying for the weekend there wasn’t enough for the 3 of us.
There’s no shaving socket in the bathroom for charging electric toothbrushes which can make it difficult if you’re staying longer than a few days & the laminate flooring on the bathroom has lifted in a few places due to water ingress.
Both the garage door & the entry gate have intermittent problems that cause them to stop or close when you want them open but overall the apartment was nice & clean.
We would have preferred more toilet roll than the one & a half rolls provided given that we were there Fri-Mon. We did look around the apartment/garage but couldn’t find any more located anywhere.
Wed recommend the property to others if staying for a weekend & provided the small problems are addressed. If we use Stays York again, we will probably stay elsewhere though due to nicer properties (Ryedale House & Clifford Townhouse being our favs!)
