4/10 Poor
Susanne W.
6 October 2024
Liked: Cleanliness, check-in, location
Disliked: Communication
Very nice location - but unfortunately with a construction site
The apartment/residential building is located in a wonderful setting, directly opposite the Hotel de Matignon. Since a new Prime Minister was inaugurated in September 2024, there were often many journalists and police forces in front of the house entrance. So you were well guarded!
The apartment itself is tastefully furnished and equipped with many technical devices.
Unfortunately, the apartment is quite dark, cool, damp and poorly ventilated (see low floor windows). On hot summer days this was not a problem, but in wet, cold weather and when laundry also had to be dried (the dryer function of the washing machine did not work), the living climate was not very pleasant.
The service was very good. In a situation where I needed technical help, they were quick and helpful
Attention construction site!
During my entire stay, a large and probably long-term renovation of the left side of the house was taking place in the inner courtyard. When I booked and also later before my arrival, I was not informed about possible construction site noise (work with circular saws/percussion drills etc.), which actually took place daily from 8 am to 5 pm,
It was only possible to relax in the apartment during the day during the one-hour lunch break of the construction workers.
Unfortunately, it was not possible to use the apartment as a vacation apartment promises!
My complaint (which was forwarded to the homeowners by the service department) has still not been responded to.
Susanne W.
Stayed 35 nights in Aug 2024
