4/10 Poor
Maggie F.
6 September 2020
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Not as sparkly as listing photos show
We were so excited for this trip- the house location was perfect, the photos look amazing. However, we were in for quite the surprise. The first thing we noticed when we arrived were pieces of ceiling on the porch and carport hanging down. Insulation was hanging out. Ceiling panels were on the ground. Window screens were significantly ripped. Outdoor furniture was strewn about on the bottom level. We chalked this up to the storm that rolled through two weeks prior. However, we later realized that the house was occupied during this storm, and there was almost two weeks for those occupants to report this damage and for it to be seen to before our arrival. Upon going inside, we were once again let down. The house was filthy. The stove and dishwasher were absolutely grimy and there was old food in the sink. The bath mats were black with dirt. The bedspreads has very obviously not been cleaned in a long time as there was food and other stains on them. Dead bugs were on the walls and ceiling. Both bathrooms had significant mold issues on the ceilings and mildew issues in the tub and shower grout. Had we not been eight hours from home with two small children, we would have refused to stay here. Instead, we used our Clorox wipes and tried to make the most of it. The photos in the listing are clearly outdated, and very inaccurately depict what you are renting. Stay away.
Maggie F.
Stayed 7 nights in Aug 2020