Stayed here 4 a week of relaxing in the sun, when we arrived there was a major water leak onto a rear balcony which meant no water in the rest of the property, a phone call to the agent Mel and it had been fixed within a couple of hours.
The cleaner who was still present when we arrived, an hour after check in time, sadly hadn’t done a very thorough job, hair left on the floor, false nails on the balcony, the pool in particular was pretty filthy, a line of green algae around the outside and the cloudy water was full of hair, false eyelashes and not clear like in the photo, it took ages to clean before we used it, and then one day the pool guy turned up, lobbed the hose in and left us to turn it off again, he didn’t clean the filter which was well past blocked, and just succeeded in stirring up the remaining debris in the pool so we didn’t use it again.
The property otherwise was great, air con worked really well, plenty of cutlery and so on, strange that the TVs weren’t set up, one had no power cable, the other wasn’t connected to any aerial/internet, we weren’t there to watch tv though. Bus stops are close by.
The check in process was good, had a handy email with videos of the process and helpful tips, no follow up emails at all though, even on check out which is something that other properties have always sent.
Would stay again but would just hope the cleaners had done a more thorough job, especially as part of the charge is a cleaning fee