2/10 Terrible
Debra O.
29 March 2025
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Do NOT stay here
Worst possible experience. Hallways under construction with wires hanging, plaster dust, extremely loud, no flooring. Unit had black mold at bedroom doorway as shower door has fallen off and water runs out of shower into bedroom, missing plugs in sink and tub, door handles falling off, electric outlets without plates, unfinished wallboard screwed onto wall, marble table with a big sharp piece missing, and more. Not particularly bright - one of the bedrooms does not even have a window.When told we could switch to an equivalent unit - we were taken to a 3rd floor walkup studio! There were four of us and the original unit is a 3 bedroom. We elected to stay in this unit and live with the dust, noise and problems, but lugging bags through the streets, up flights of stairs to discover the studio was difficult and maddening. When I asked for a car service to help with bringing bags back, the manager said it was not possible.I was billed by three separate companies for this unit and links to pay sites did not work. Telephone calls were met with pleasant operators who were not able to help.When I requested some compensation for the issues, I was told that was for VRBO to figure out. Overall a horrid experience. I had sore eyes and chest congestion due to the plaster and returned with bronchitis. Cannot recommend this to anyone.
Debra O.
Stayed 3 nights in Mar 2025
