8/10 Good
Crystal J.
16 April 2025
Liked: Cleanliness, location
Nice stay in Mauna Lani
The home and community are beautiful. The pool complex is just one building away and very nice. Overall a decent experience but was quite disappointed that the advertised Hilton pool passes were not available, as we were counting on using them. Also with no available parking pass and incorrect gate code, check-in had a couple hiccups, although when we let them know, the host called the manager so we could still park outside as our van didn't fit in the garage too well. The house is quite nice but has minimal complimentary consumables (toilet paper, laundry soap, garbage bags etc..) (Would also suggest a wagon and cookie sheets be added to the available items). Comfortable outdoor chairs on lower patio and comfortable sofa in the house, the dining chairs inside are uncomfortable. The air conditioning worked very good, better than most rentals I've been in, but the control of it, isn't ideal as it is set to a preset schedule which you could only change the temperature temporarily. The owners beach pass came with the unit and we thoroughly enjoyed the use of the beach and chairs there. Communication was a little slow but we really did appreciate a late check out though, the host was gracious to offer in exchange for doing some additional laundry. We were ok with that, was very nice to have the additional time before our flight. Overall a good stay with a few hiccups. Lovely community and grounds.
Crystal J.
Stayed 9 nights in Mar 2025
