Condo

Cozy Rockies Escape + Access to Grotto Hot Pools

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Welcome to your home away from home!
Enjoy the lovely living area featuring themed decor and wood touches.
Kick back your feet on the comfortable sofa in the open-plan living space, featuring chalet-inspired decor.
Watch a show on the TV after a wonderful day outside.
Prepare a tasty meal in the kitchen and enjoy the meal at the dining table with seating for everyone

Reviews

9.4 out of 10
Exceptional
1 bedroom1 bathroomSleeps 3

Popular amenities

  • Hot tub
  • Parking available
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Banff, AB
  • Banff National Park Information Centre
    ‪9 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪9 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬
  • Banff, AB (YBA)
    ‪9 min drive‬

Rooms & beds

1 bedroom (sleeps 3)

1 bathroom

Bathroom 1

Spaces

Kitchen

About this property

Cozy Rockies Escape + Access to Grotto Hot Pools

Experience an idyllic Rocky Mountain vacation in this rustic 1 bedroom suite, offering natural wood decor and cozy furnishings. Minutes away from Banff's exciting town centre, this 500 sq. ft. mountain suite is the perfect retreat from the hustle and bustle.

• 2 Double Mountain Luxury beds in the bedroom
• Free Parking
• Double pull-out sofa in the living room
• On-site Laundry (coin-operated)
• FREE Unlimited use of local Banff Roam Bus service (7am to 11pm daily)
• Cave inspired grotto with a magnificent hot tub and sauna
• 24 Hour concierge and front desk makes check-in a breeze
• Fitness centre

There is 1 BEDROOM where you can drift to sleep in the 2 Mountain Luxury double beds. The pull-out double sofa bed in the living room is perfect for extra guests or the children. This suite may have 2 levels - should you have a preference, please do let us know and we will be happy to try and accommodate you! There is an in-room safe for you to store your valuables in while exploring Banff and the surrounding area.

Get ready for the day ahead in the full and bright BATHROOM, complete with shower-tub combination, toilet and sink. For your convenience, enjoy complimentary use of a hairdryer, an iron and ironing board, and an electric fan. Also, be sure to try the complimentary Rocky Mountain Soap.

Cozy up on the comfortable sofa in the cozy open-plan LIVING ROOM with a good book, or watch a great movie on the flat panel TV. Play board games or enjoy delicious meals around the dining table with seating for 4. Share your favourite photos using the complimentary Wi-Fi and stay connected with unlimited local calling. During the warm summer months, you can look forward to returning to an air-conditioned living area.

The KITCHENETTE nook offers everything you need to prepare simple snacks and meals, it includes a mini fridge, sink, microwave, and toaster. There is a coffee maker and tea kettle provided with a selection of regular or decaf coffee as well as black tea.

Our guests enjoy access to a range of excellent amenities at the wonderful Fox Hotel and Suites conveniently located near downtown Banff. Check-in is a breeze with their 24-hour front desk services. Unwind with your loved ones in the magnificent hot pool in the grotto, a truly one-of-a-kind experience inspired by the original Cave and Basin Historic Site! Fuel up at the delicious Chilis Restaurant on-site after a day on the slopes or hiking among the peaks. If you are interested in bringing along your furry companion, please enquire with our team and we will try to accommodate you (additional pet fees may apply). To ensure they are comfortable, a complimentary pet package may be available!

For those who are dedicated to their fitness routine, you will enjoy the on-site fitness centre. Visiting all the top attractions in Banff is super easy with the free Roam bus passes available to all our guests; if you have your own vehicle, there is free parking. Lastly, there are coin-operated laundry facilities on-site; you'll feel right at home.

Downtown Sally features fresh baked pastries made in our world-class pastry kitchen and freshly brewed, high quality coffee.

OTHER THINGS TO NOTE:
• Key to Banff Savings program offered. (Just use your accommodation key to unlock discounts and special offers at a range of retail stores, restaurants, pubs, and activity providers in Banff, exclusive and only to guests staying at Banff Lodging Company family of hotels.)
• A damage deposit of $100/night will be processed as a pre-authorization on your credit card upon check-in.
• If you don't feel like cooking, order a delicious meal from the Chili's just downstairs!
• For your convenience, there is an elevator servicing all 4 levels from the underground parking area and reception
• Daily housekeeping is included, bed linens refreshed every 3 days
• Enquire about pet-friendly units (additional fees may apply). $30/pet/night.
• This suite may have 2 levels - should you have a preference, please do let us know and we will be happy to try and accommodate you!

Property manager

Leavetown Vacations
Premier Host

Languages

English, French, Spanish

Add dates for prices

Amenities

Hot tub
Kitchen
Free WiFi
Air conditioning
Laundry
Parking available

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House Rules

Check in after 4:00 PM
Minimum age to rent: 18
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

About the area

Banff

Located in Uptown District, a neighbourhood in Banff, this condo is in the mountains. While the natural beauty of Upper Hot Springs and Banff National Park can be enjoyed by anyone, those looking for an activity can explore Banff Gondola. Victoria Glacier and Banff Park Museum are also worth visiting.
Map
Banff, AB

What's nearby

  • Banff National Park Information Centre - 9 min walk - 0.8 km
  • Banff Lake Louise Tourism Bureau - 9 min walk - 0.8 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Tunnel Mountain - 5 min drive - 2.2 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 2.9 km

Getting around

  • Banff Station - 14 min walk
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬13 min walk
  • ‪A&W Restaurant - ‬8 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬11 min walk
  • ‪Park Distillery - ‬11 min walk
  • ‪Cedar House Investments Ltd - ‬11 min walk

Frequently asked questions

Is Cozy Rockies Escape + Access to Grotto Hot Pools pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Cozy Rockies Escape + Access to Grotto Hot Pools?

Check-in begins at 4:00 PM.

What time is check-out at Cozy Rockies Escape + Access to Grotto Hot Pools?

Checkout is at 11:00 AM.

Where is Cozy Rockies Escape + Access to Grotto Hot Pools located?

Located in Uptown District, this condo building is within a 15-minute walk of Victoria Glacier, Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Canadian Ski Museum West are also within 15 minutes. Banff Station is 14 minutes by foot.

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 32 out of 40 reviews
Rating 8 - Good. 6 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.4/10

Cleanliness

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.8/10

Check-in

9.4/10

Communication

10/10

Location

9.6/10

Listing accuracy

Reviews

10/10 Excellent

Sarah G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely property

Really nice place. Very clean and well kept. Nicer than average hotel with a very reasonable price. The hot pools are definitely a highlight. All staff we interacted with were friendly and helpful. The transit pass included with the booking was a nice touch, as downtown Banff is just a few minutes away.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maddi T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great

Great spot
Stayed 1 night in Jan 2025

8/10 Good

Dan B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location and convenience

The condo is really a hotel room on 2 floors and was smaller than expected but worked well for our stay. The kitchenette is tiny and only has a microwave, fridge, sink, toaster, and coffee maker - no range or pots/pans to do any cooking. The parking situation is really difficult on the crowded nights - tiny spots and hardly any available to fit into. We were forced to park on street one night. The “grotto” is just a fancy hot tubs and sauna with fake rocks - lots of people using them, very sudsy water, and the jets weren’t working a couple of the days. The location and convenience to town make up for most of the other less than perfect concerns. All in all a great place to stay!
Stayed 5 nights in Dec 2024

10/10 Excellent

Neal N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good location

Nice area, clean apartment, easy access to amenities and Banff activities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lindsay G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Girls trip

Perfect amount of space. Nice staff.
Stayed 5 nights in Sep 2024

10/10 Excellent

peggy B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Banff

Very good
Stayed 3 nights in Aug 2024

10/10 Excellent

Theresa A.

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Mother/daughter trip

Fantastic. If we could get exact room for next year, it would be great.
Stayed 4 nights in Aug 2024

6/10 Okay

Sam S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Bad pull out bed

The pull out bad was very bad quality
Stayed 2 nights in Jul 2024

8/10 Good

Angie D.

Liked: Cleanliness, check-in, communication, location

July 2024 Stay in Banff

The front desk staff were great and the suite itself was very clean. Housekeeping did a great job of stopping by each day. The air-conditioning is for the upstairs and did not cool the downstairs bedroom which was unexpected. There are stairs in the photos; however, I did not anticipate having to carry luggage up to the front door and then down stairs to the bedroom. Someone from the front desk did assist us once we requested help.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect spot in Banff

Property is perfectly located, only a 10 min walk to Banff center and all the shops/restaurants/bars. It’s a pleasant walk with scenery all around, but you also get a transit pass upon check-in that gives limited free travel in town, and the bus stop is right outside. Staff were very friendly and helpful, convenient parking right outside our unit. Property was as described, clean, and comfortable. This was a great base for our weekend in Banff, would definitely stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Melissa R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing

I can’t wait to come back. The trip was a dream.
Stayed 3 nights in Jun 2024

10/10 Excellent

Anjali B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

Walking distance to shops and restaurants downtown. Hot tub was very serene. The grotto setting was lovely and felt like we were truly in a cave. Parking can be a nightmare. We had returned to the hotel around 9 pm on Saturday evening to find he underground garage was completely full. There is no overflow parking. You can park for free on the street. We had to park a few blocks away that evening.
Stayed 3 nights in May 2024

10/10 Excellent

Kim M.

Liked: Cleanliness, check-in, location, listing accuracy

Great location

Easy access to everything. Perfect for a family of 4.
Stayed 3 nights in Dec 2023

10/10 Excellent

Regina F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great getaway

Super clean in the middle of downtown Banff. We will definitely be back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeff B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good stay!

Great location with a Roam bus stop at the hotel! The room was clean and our stay was excellent!
Stayed 3 nights in Jul 2023

10/10 Excellent

Amy H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Convenient, clean, comfortable

Close enough to shops to be easily accessible but far enough away to not be in the thick of things. Room was spacious and meticulously clean. Bus ran from curb right outside the hotel. Underground parking. Restaurant on the premises. Grotto was clean and not too crowded. We had a wonderful stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

Robert L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place

Quirky layout but everything we hoped for. Enjoyed Banff, Grotto tubs. fun place, clean, safe easy
Stayed 4 nights in Mar 2023

10/10 Excellent

Melonie A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location, clean and very nice staff

Went for a ski vacation. Great location in Banff, walkable to everything. Staff was very helpful, rooms and common areas kept clean. Would stay again.
Stayed 4 nights in Mar 2023

10/10 Excellent

Dwight H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location with GREAT mountain transportation

Quiet, convenient, clean.
Stayed 4 nights in Feb 2023

2/10 Terrible

Dave S.

Disliked: Cleanliness, check-in, communication, listing accuracy

Beware rip off

I paid over $800 for 2 nights to stay at a 1 star hotel which is what the fox should be rated at in my opinion. The suits are old, old tvs, wall paper torn, bed sheets are super thin and mattresses are very worn. The high light of this hotel is the cave hot tub... just bring your own towel....they say they supply them but it's a 50/50 chance whether they will have some or not. Oh and don't mind the lights that have been pulled out of the hottub pool walls ....... it's fine and safe apparently. Check in was a disaster, they had one very polite lady who knew what she was doing then 2 other people who had no clue with a line up of frustrated guests because their system went down. The polite lady professionally delt with each customer apologising for the inconvenience the other 2 staff members 1 was working on the computer while the other stood their.and once and a while laughed as the spoke to each other in a language other then English or French . As I was waiting my son asked why this person he was observing was sniffing towels on his cart. It was a member of the room cleaning team deciding which towel was clean and what towel was dirty as they were making up a room. But besides all that the outside of the hotel is beautiful, the logo is fancy and your in banff which is gorgeouse that is all perfectly advertised by them .......the rest is all b.s and not worth what I paid and definitely not a 3 star hotel
Stayed 2 nights in Jan 2023

10/10 Excellent

Theresa M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good Enough!

The grotto tubs were super cool and probably the main reason I booked this place. And if that's the case for you too, make sure you use it enough to feel that its worth it. The included breakfast at Chilis, which I didn't even expect,, was good enough, but after 4 mornings you're looking for something else for sure. If you are spending most of your day skiing or sightseeing, this place works. If you're doing any work from home business and maybe even just spending your evenings here, you might want to find something more comfortable. The tiny couch in the living room is super uncomfortable/non-functional. The cushions slide forward and slide off and there are no arms to the couch so there's no cozying up to an after dinner movie. The place is walkable to everything in town and has garage parking, which is a bonus. The staff at the hotel was fantastic! Just decide how much time you want to spend in the place itself. If it's not much, then this place is good enough!
Stayed 4 nights in Dec 2022

8/10 Good

James S.

Liked: Check-in, communication, location, listing accuracy

Honeymoon retreat

Location was great only a short walk to downtown and the staff at the front desk were very helpful. Room service showed up at 9am. We had a smoke detector check around 11am that caught us very off guard. Cleanliness was ok quick wipe downs are done but deep cleans are not.
Stayed 2 nights in Oct 2022

10/10 Excellent

James S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Location

Place is great. Just far enough away from the busiest part of town. You can walk or take the bus which stops right out front.
Stayed 7 nights in Aug 2022

10/10 Excellent

Mark S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

A great spot

Rental experience was easy. The place was very nice with the hot pool, the access to the restaurant in the lobby and easy access to the Roam transit with the free passes included with the place!
Stayed 3 nights in Jul 2022

10/10 Excellent

Christine L., Canada

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beau séjour!

Suite avec cuisine très pratique car bien équipée et propre. La terrasse centrale est invitante pour y prendre l’apéro. Le spa (style grotte) est des plus agréable à fréquenter: c’est grand mais il est possible d’y avoir une certaine intimité. Nous avons préféré nos baignades à l’hôtel à notre visite décevante des hot spring de Banff. De plus, il est très bien situé tout près du centre-ville.
Stayed 3 nights in Jul 2022

About the host

Hosted by Leavetown Vacations

Host profile image

Languages:

English, French, Spanish

Premier Host

They consistently provide great experiences for their guests