Entire home

Campau all 4 levels · Lakefront, 2 Kings, 2hot tub swim pool spa, tiki

Photo gallery for Campau all 4 levels · Lakefront, 2 Kings, 2hot tub swim pool spa, tiki

Terrace/patio
Interior
Outdoor spa tub
Food and drink
Property grounds

Reviews

8.2 out of 10
Very good
9 bedrooms5 bathroomsSleeps 60604 sq m

Popular amenities

  • Breakfast included
  • Parking available
  • Pool
  • Beach view
  • Hot tub
  • Pet-friendly

Explore the area

Map
Alto, Michigan
  • Golf Club at Thornapple Pointe
    ‪10 min drive‬
  • MSA Fieldhouse
    ‪17 min drive‬
  • Calvin College
    ‪18 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Rooms & beds

9 bedrooms (sleeps 60)

Bedroom 2

3 Double Beds

Bedroom 3

3 Double Beds

Bedroom 4

3 Double Beds

Bedroom 5

2 Double Beds

Bedroom 6

2 Double Beds and 1 King Bed

Bedroom 7

4 Double Beds

Bedroom 8

1 King Bed

Bedroom 9

2 Double Beds

Bedroom 10

3 Double Beds

Common spaces

1 Single Bed and 1 Double Sofa Bed

5 bathrooms

Bathroom 1

Bathroom 2

Bathroom 3

Bathroom 4

Bathroom 5

Spaces

Deck or patio
Porch or lanai
Kitchen
Office
Balcony
Separate dining area
Outdoor play area
Garden
Dining area

About this property

Campau all 4 levels · Lakefront, 2 Kings, 2hot tub swim pool spa, tiki

We have a waiting list we can add you to as our algorithms predict the best scenario and currently...
"From May 1st to September 30th, we require a 3 to 6-night stay when booking any weekend night if more than 3 months out and a 2 to 3-night weekend stay if booked less than 2 months away from the dates you want to book.
1 night stays are approved on case by case basis and typically accepted during the week in peak season and 99 percent of the time in off season times.
Waterfront private home Campau Lake with 3 other rentals 4 in a row. The hot tub 3rd level and swim pool and heated swim pool spa will handle 14-16 guests comfortable and is ready year-round private for your group only. Other great options as well jacuzzi and steamer shower. The fun starts with 2 house escape games included while family and friends can enjoy, 3 fireplaces, volleyball, game room fishing, campfire and order up a limo options we have one waiting for your group. Bring a snowmobile.

Campau and Kettle Lake this is the 4 story with PRIVATE NOT SHARED hot tub on 3rd level and Jacuzzi tub. steamer shower, game room Tiki bar(s) kayaks, volleyball, fire pit, grills, smoker. The "ENTIRE HOUSE" the 4-level option is NOT shared the lower or upper 3 levels are also not shared they are all private to your group only. Our locations are private to your group, your rental is isolated no access within your rental by others. This house has 2 house escape games, starting under silverware first clue. See shared areas like parking, dumpsters, volleyball court or kayaks, basketball. We have unshared transportation free from uber provided DADDS MAGIC BUS, we have a great place with hot swim pool spa, for your group with great views from any floor and the design allows you to move around with plenty of room for large groups and small groups will feel very comfy you do not share no house areas only the outside volleyball, parking. Your private Tiki bar game room with free kayaks, canoe, rowboat and plenty of fish to catch by the fire pit right by the water and beach volleyball and Pontoon boat rentals.
You can have a great time and stay at this place it's great for your private group when renting the full house all levels and other locations on the water.
Start with a swim pool spa add on is NOT shared but scheduled and add on a indoor swim pool with tv shower and deck to hang out this is also add on NOT on site and NOT shared but scheduled, rent the pontoon boat delivered to your dock by a 3rd party renter company, try the house escape options and book your time and other experiences, limousines today.
Our property have a door ring cam and 2 camera on the driveway and no indoor cameras for your security and are typically only monitored if you have extra guests or visitors to add with our open door policy and to make sure your not parking in the streets. We have no interior cameras.

Check in on your own or have our crew show you all the fun options and hidden kids forts they will love it and our house escape games with extra fun for the whole family.
Plenty of parking in our lot across the street or driveway not on street please.
When you rent all 4 levels you have the only access however if you rent the upper 3 levels see other listings not this listing ... it's totally separate from the lower level is a separate listing also and very private.
The best value is all levels so get that reserved for your family today!
You may access all parts of this house except the garage, pantry and owner closet for master bedroom.
We do not split levels in peak season unless we have a cancel or opening last minute.

We will have a check in/out person that will meet you at the property and you will text 1 hour prior and call them prior to arrival.
We will send you a group text with check in person, repair person and manager/ owner which be on alert if you have any concerns just text in your questions, concerns or immediate needs in which we can dispatch a person to take care of your requests asap, please reply with check in time and estimated group size.

We have a house manual on site, you can access 6 channels available for internet, the check in person will meet you at the property and if you have any questions for pontoon boat rental or car service or limousine service just text into our group is the manager/ owner to get almost instant answers. Pontoon boat also is with another options on the lake and is not our pontoon.
We have adjusted the prep clean fee to $20 per person based on actual guests and added guests past 9pm will need to pay for stay at $25 per person and clean prep one time fee $20 per person.
Prep check in/out inspection.

Contact us we want to keep you happy and love family groups.

Campau and Kettle Lake we own the whole cul-de-sac with no neighbors across the street from us and have maintenance persons and cleaners nearby with a school and playground with basketball courts on the corner to our road. We own the house next door and the last 2 houses are owned by family and have rented this location for over 15 years.
Get special options with our concierge service and personal uber, limo or party bus service and ticket packages.
Make your stay an experience, 15% off Pizza at Mikes Pizza and 15% off dinning at Gipper's bar and free beer tastings at the Campau corner fresh meat market with pizza from Mikes discounted 15% then, plan the fun with add ons during your stay.

We have transportation services DADDS MAGIC BUS AND LIMOUSINE with great experience packages, for all ages, bounce for the kids or casino and brewery scavenger hunts for the big kids.
Turn in up to 10% of your rental receipts or one nights round trip transfer receipt for transportation for refund on your rental, or upgrade to our limo service $12.50 per person each way or approx. $30 per person for 4 -5-hour local rental min # paid seats required.
Good only if you paid for nights stayed at our locations. Good only if either you did not get a uber/lyft code or it would not work with some drivers.
Thanks.

Rates are set according to 16 guests and adjusted per our open-door policy (which means you can have over 10 guests just advise and pay in the app at $25 per person per night based on your actual count (kids under 12 are half price) prep clean fee is also one time fee $20 each person and includes linens. All damage deposits will be refunded after 21 days after your stay if no damages are found and/or any fees not paid. We want to remind you to leave the property like it was when you arrived other than linens leave at the foot of each bed. Trash to be taken to the dumpster and dishes to be put away. Keep from bringing sand into the hot tub to avoid additional cleaning fees charged after your stay, no fireworks no smoking on decks or in the house, do not pitch buts off the decks into the grass please. We have free firewood across the street for your use be careful with fires and keep small children attended by the water at all times. Have a great time. Check in/ out prep are not included and due cash upon arrival or prebilled pending group size.
We have a guest check in person that and if not available will get your code for you by text and check on you if needed, your first 5 guests are covered in the clean prep fee in in billing at approx. $20 per person, however if you add more than 5 guest plans on paying in app platform the extra prep fee.
We have an open-door policy.
This means you can add guests up to and including after your arrival.
The fees for your guests will be calculated after you decide your done adding or inviting guests and giving us your final total.
Extra guests are $25 per night and a 1 time prep clean and linen fee $20 per person less what you already pay in your original requested fee typically $20 to note the per person rate ideally a red flag to note it's still due because of such a low amount.
This can be deducted or will be taken from your deposit if not paid along with any damages or not cleaned or missing items.

We prefer to clear this up before your arrival if your open door guests numbers are certain, however we can wait until 24 hours before check out if you prefer and need time to get your open door numbers finalized.
This is much like a fridge in a hotel with fresh beverages as you consume them you will have to eventually pay at check out.
Prior to arrival to property pay check in prep fee $100 min or $20 per person
whichever is greater less amount PAID in app.
$20 x ? people $??? less -$? Paid in app= bal $?
Extra guests ? x extra total x $25 per night =$?
Extra Guest example:
4 extra guests x 25 x 2 nights = $200

Prep clean linen example:
20 guests x $20 = $400 less paid in app $200 balance $200
.
Thanks for your understanding.
The rental agreement must be signed within three days deposit paid constitutes signature of agreement on file and of your booking approval, and a copy of your ID must be sent to us before check in failure to do so may result in the cancellation and loss of deposit or monies paid for your reservation without a refund. Cancellations after a rate discount is applied to advertised rates constitutes a non refundable agreement for any cancellations and can allow to transfer to new dates with 10% cost and credit card fees are applied 3.99 % to all reservations charges charged. Reservations are final in peak seasons and no refund for cancellations are given for any monies paid.

Smoking is allowed outside areas only, No fireworks or events.. The rental agreement must be signed within three days of your booking approval or if not signed it is constituted to have been accepted when charge/ payment has been processed or received, and a copy of your ID must be sent to us before check in. Failure to do so may result in the cancellation of your reservation without a refund.

Property manager

Frank Roberts Jr

Languages

Arabic, Croatian, Czech, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Spanish, Turkish

Add dates for prices

Amenities

Pool
Hot tub
Breakfast included
Kitchen
Washer
Dryer

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

House Rules

Check in after 4:00 PM
Minimum age to rent: 18
Check out before 11:00 AM
default

Children

Children allowed: ages 0–17
default

Events

Events allowed
default

Pets

Pets allowed
default

Smoking

Smoking allowed: in designated areas

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events are allowed on site
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock

We should mention

A car is recommended for transport to and from this property

About the area

Alto

Located in Alto, this holiday home is in a rural area and on the beach. Patterson Ice Center and Craig's Cruisers are local attractions and those in the mood for shopping can visit Centerpointe Mall and Woodland Mall. Looking to enjoy an event or a game while in town? See what's happening at MSA Fieldhouse or Orbit Room. Make sure you get close to the area's animals with activities such as game walks and birdwatching.
Map
Alto, Michigan

What's nearby

  • Golf Club at Thornapple Pointe - 10 min drive - 7.9 km
  • MSA Fieldhouse - 17 min drive - 14.1 km
  • Calvin College - 18 min drive - 18.6 km
  • Woodland Mall - 18 min drive - 17.8 km
  • Frederik Meijer Gardens and Sculpture Park - 20 min drive - 23.6 km

Getting around

  • Grand Rapids Station - 25 min drive
  • Gerald R. Ford International Airport (GRR) - 16 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Taco Bell - ‬10 min drive
  • ‪Burger King - ‬12 min drive
  • ‪Wendy's - ‬13 min drive
  • ‪Uccello's Ristorante - ‬10 min drive

Frequently asked questions

Does Campau all 4 levels · Lakefront, 2 Kings, 2hot tub swim pool spa, tiki have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

Is Campau all 4 levels · Lakefront, 2 Kings, 2hot tub swim pool spa, tiki pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Campau all 4 levels · Lakefront, 2 Kings, 2hot tub swim pool spa, tiki?

Check-in begins at 4:00 PM.

What time is check-out at Campau all 4 levels · Lakefront, 2 Kings, 2hot tub swim pool spa, tiki?

Checkout is at 11:00 AM.

Where is Campau all 4 levels · Lakefront, 2 Kings, 2hot tub swim pool spa, tiki located?

Located on the beach, this family-friendly holiday home is within 9 mi (15 km) of Golf Club at Thornapple Pointe, Davenport University and Ada Township Covered Bridge. Patterson Ice Center and Centerpointe Mall are also within 12 miles (20 km).

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 45 out of 74 reviews
Rating 8 - Good. 12 out of 74 reviews
Rating 6 - Okay. 4 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 9 out of 74 reviews

7.8/10

Cleanliness

8.4/10

Check-in

8.2/10

Communication

8.6/10

Location

7.2/10

Listing accuracy

Reviews

10/10 Excellent

Brian B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Very kind made us feel welcome and will be back
Birthday and it was perfect they even decorated and made it personal at no charge
Stayed 1 night in Oct 2024

10/10 Excellent

Anne A.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great house for huge groups!
The lakefront and access to boats was such fun! Perfect for huge groups bc of the variety of spaces, especially the tiki bar!
Stayed 2 nights in May 2023

10/10 Excellent

Gabe L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect for a large group
Hosted for a laid back bachelor party with a large group of 10+ people and this place was perfect for it. Plenty of rooms/beds and space to hang out. Easy to get lost in the house and everyone enjoyed the amenities.
Stayed 2 nights in Apr 2023
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Louis M.

Loved This Place!
Stayed here this summer for a family vacation. Absolutely could not have asked for a better experience. Owners were very nice and responsive to all questions we had. The house was huge and absolutely amazing! Great yard and lake access, and close enough to town that you can go there if need be. Would absolutely recommend this house for a large group trip!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Brandon B.

Awesome House!
This house is awesome! Myself and 18 guys stayed here on a golf trip. We had a ton of space and really enjoyed the hot tub and game room. The location was close to several nice courses and was only 15 minutes away from GR. The owner, Frank, was also extremely accommodating by getting us in last minute for the reservation, assisting with special rates from local courses, and getting us a great price on a party bus through his limo company. Highly recommend this place to large groups.

10/10 Excellent

Marlynda B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Can’t wait to come back
This was an awesome place to stay for family and friends, they had everything you would need to enjoy your time on the property from fishing rods, canoes, heat pool, jacuzzi, bar /game room, etc. the only problem we had was the 3 upper level rooms because there is no real privacy the way the rooms are set up. But everything else was almost perfect.❤️
Stayed 2 nights in Aug 2020
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Matt M.

Had a great weekend here!
This property was nothing short of amazing. The pictures on this site do not do this house justice in terms of its interior space and overall extremely high quality. Me and some friends organized a date weekend here, and everyone had a great time. The house was immaculately clean when we arrived and very well maintained. About 15-20 minutes away is an area with a lot of shopping, and a wide range of restaurants including some very nice places. The owner as well as his representative were very easy to work with, and always responded promptly to any questions I had. I would without doubt recommend this property to any medium to large size groups, and will definitely keep it in mind for my future plans.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

TRENT M.

A great family weekend had by all!
We stayed for a family wedding at this luxury waterfront property . This home really served us! We had a large number of family coming together from outside the Grand Rapids area for the event and we wanted something more intimate than a hotel. Frank and his team took care of all our needs and made the stay an enjoyable one for all. The house is expansive, so we spent some fun times with the kids exploring around the multi-levels. We enjoyed morning coffee on the decks and evenings under the stars in the hot tub! We wish we could have spent more time at the home so we could have enjoyed the property more. We didn't have a lot of lake time due to our schedules and the cooler weather, but the waterfront is very nice and the fall colors were wonderful!
This review was submitted before 2018 and has not been verified.

8/10 Good

Captain C.

The captain and his crew very happy thank you
The captain and his crew were very happy we stayed at this very nice facility and went out to Lake Michigan on a yacht beautiful. We came back hang out by the fire the next morning I went to bed thinking for Xbox 360 and then went fishing and cook our salmon from Lake Michigan but a perfect spot hot tub rocks. Love the stars from 4th deck we are very happy please extend us a discount as we want to be part of the email subscription. One problem we had was a little bit of rain, we can get over that. We had to settle for these dates as many of the others already booked we will plan ahead next time thank you Thank you
This review was submitted before 2018 and has not been verified.

10/10 Excellent

TRENT M.

A massive home that served our big group!
We stayed at this luxury waterfront property for a family wedding. We had a large number of family coming together from outside the Grand Rapids area for the event and we wanted something more intimate than a hotel. This home really served us! We had a great time exploring the home with the little kids and enjoying the decks & hot tub for the beautiful evenings. We only wish we didn't have so much going on away from the home so we could have enjoyed the property more. My son was able to do some fishing, but otherwise, we didn't have a lot of lake time due to our schedules and the cooler weather. The waterfront is very nice and the fall colors were wonderful! Frank and his team took care of all our needs and made the stay an enjoyable one for all.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

John W.

Vacation to remember
We stayed at this location in June and I couldn't be more happy. My wife's family does an annual family trip and this was the perfect house to fit our group. We had around 40 people in one house and we never felt crammed. The house had everything we needed to make our trip fantastic. There are stores really close so we did our grocery shopping the day we arrived and had plenty of space to keep everything in the kitchen. There was a bed for everyone and they were very comfortable. We loved the place so much that we have decided to absolutely come back for our family trip again next summer. Frank is so amazing to work with and makes the process so easy and they are so accommodating. It was great to hear that they have continue to make updates to the house to make it even better. We cannot wait to go back

6/10 Okay

Esther B.

Liked: Check-in, location
Disliked: Listing accuracy
Fire escape
We enjoyed our time away. One thing is bothering me since our get away though. As I laid awake the second or third morning that we were there in the upstairs bedroom, I thought... what escape route would I go if there was a fire. The stairs leading to the level below is there. But if the fire is coming up the steps, no escape. The master suite has a balcony, but the outdoor steps to the level below were closed off. The fourth story bedroom with mini kitchen also had a balcony, overlooking the lake. But on our walk through, we were told not to go on the balcony because it was not safe. This was not a recent thing...she stated she did not know why it wasn’t getting fixed. Glad we are home safe & sound. I would feel bad if something happened & I didn’t say anything.
Stayed 4 nights in Jul 2020
This review was submitted before 2018 and has not been verified.

10/10 Excellent

roger r.

Campau Bonding
We had a problem. We needed a place to house 28 collegiate female rugby players, two males coaches and two team moms for the National Sweet 16 and Elite 8 playoffs. We also wanted a place that promoted more team bonding than the typical cubicles that hotel rooms provide. To this end, Campau Heaven was the perfect place. It provided rooms and beds for everyone, privacy if needed, but also big space where everyone could hang out. With ample bathrooms, cooking space and laundries, we had everything we needed to be self sufficient - not having to go out to eat for meals. The accommodations were very comfortable, fun to stay in and perfect for focussing on championship games. In addition, the electronic services allowed the players to continue with their homework during their down time. We found Frank and the people at 4rentmi.com to be very, very helpful in addressing our specific needs. If the playoffs are held in Grand Rapids again, we will certainly be returning to Campau Heaven. BTW, we won both games and are now headed for the Final Four! Thanks for the stay. Coach, Winona State Women's Rugby Club, MN

2/10 Terrible

Janine D.

Disliked: Cleanliness, check-in, communication, listing accuracy
Don't waste the money not worth it very dirty
The indoor pool in the pictures is the local ymca 4 miles away. Neither hot tubs were working so should have gotten a reduced rate. Charged me for to possible guests who never came but would not refund me. The house was so filthy when we arrived we had to clean before unpacking. Communication with the host was confusing and unorganized. The outdoor stairs to upper level are unsafe and obviously the host knows this as they are blocked off. We had to pick up cigarette butts all over the place so our grandchildren wouldn't touch them. The back yard had old dog poop all over. The host was extremely rude and uncooperative. We cleaned his home and left it cleaner than when we arrived and he still wants me to pay a cleaning fee. He definitely does not have a cleaning crew! Do not waste your money here it's way over priced!
Stayed 7 nights in Jul 2022
This review was submitted before 2018 and has not been verified.

8/10 Good

Gary D.

A Great Location for Big Groups
This was a GREAT house for our family. In total we comfortably housed 10 adults and 9 children. Having three levels of living space really opened up the stay for our kids to play without being overbearing on the adults that wanted to visit. The bunk room and the secret passage to the attic were loved by the children. Through trap doors in the ceiling, kids are able to climb from their bunk bed into a playroom in the attic. Our kids just loved it. The only reason I did not give this house 5 stars is because of the state of some of the beds. Some of them came without proper covers and were poorly made when we arrived. This wasn't a huge deal for us since our kids were all so excited to visit and have sleepovers with their cousins, but this is a simply fix that would make for a better experience. Some of the beds were not extremely comfortable either but in general we really enjoyed our stay. The House is located within short driving distance of Grand Rapids (about a 5-20 minute ride depending on where you are going in the city) and the lake setting is very beautiful. We enjoyed our stay, and would not hesitate to recommend Campau Heaven to any large groups that need a place to stay. The owner (Frank) was great, and very accommodating. He is very attentive and seeks to make sure that his guests have a wonderful stay at the lake house.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Michelle A.

Luxury resort? NOT
In addition to the below mentioned review of this non Luxury resort. I would like to add that the "linens" that scratched like sandpaper also had a difficult time staying on the bed as I slept, thank goodness I brought my own pillow from home because two of theirs together still didn't compare. The towels, let's just say I have better towels in my rag pile - they were old worn out thin towels mixed with beach towels. Faucet handles fell off in one bathroom. The kitchen had pots and pans that I am pretty sure came from the 1940s , and the few that came from this century were either filthy or broken. Trying to contact anyone for help from the rental company was always leaving a message on voicemail and we would receive a text message instead of a call back. Over all we were extremely frustrated and disappointed in the rental because the condition of the home was not as it appears in the pictures. We had family travel in from multiple states for this joint family vacation, and the disappointment was a hard pill to swallow. We ended the trip with an email to the owners - and two weeks have passed and we have heard nothing.

8/10 Good

Heather L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great house, but needs to be cleaned, organized and updated.
Pros: There were plenty of beds and the linens were very organized and clean. The property itself was at a dead end street with direct water access. The owners and maintenance staff were easy to get a hold of and responded right away to any questions we had. There were in fact two hot tubs which our group really enjoyed, although both hot tubs definitely needed to have water treated. The sand volleyball court is awesome and kept all the teens and adults busy. They have a nice washer dryer, plenty of bathrooms and showers and two full-size kitchens. Cons: there were definitely some aesthetic improvements that could be made. There were lots of knickknacks setting out as well as tons and tons of pictures hanging on the wall. When you expect 30 people to be at the house knickknacks just get in the way. Also, there was no access to a pantry or anywhere to put food other than directly on the countertops. There were lots of outdoor toys to play with like bats and wiffleball‘s etc. but items were stored underneath the outdoor stairs and things were disorganized, broken and gave a cluttered junky feel. Although several grills were available for use, not a single one had propane. The lake was nice and we brought our own JetSki but wonder was completely falling apart and sinking into the muddy bottom. It is not A lakefront where you could let little kids play in the water. They would literally sink in the mud. One of our friends is 6’4” and he walked out 10 feet into the water and almost got stuck in mud mid thigh. The cabinets were nearly full with leftover items from previous groups. For example, salt and pepper, quarter bags of sugar, random stuff like that. The drawers seemed very disorganized with many many duplicates of items shoved in random locations. We would consider staying there again potentially but the place needs someone to go thru and get rid of all the junk inside and out.
Stayed 3 nights in Sep 2022
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Christina B., Indianapolis, IN

Unacceptable Rental
I rented this home for a corporate retreat. I brought 13 of my company's top executives to spend 3 nights of relaxation, fun, and team building. To start, I received a call 3 days prior to my arrival stating the remaining balance was due for the rental. I explained to the person on the phone (Carl, I think) that I'd mailed a $2,000 check and had received an email from Kim stating I was paid in full. He asked for a copy of the check and I sent. Then, on my way to MI, I was told I couldn't check in until 5pm, I explained my reservation states, in writing that I could check in at 2pm. When we arrived at the house, the cleaners were finishing up, which was fine. They were very nice and were working very hard. However, you cannot clean up an entire summer's worth of filth in a few hours. They did what they could to surface clean, but the house is in such bad shape. The couches are both broken, blinds broken, windows dirty, ceiling fans covered in dust & dirt, all faucets and shower heads have so much lime build up that there are only a few weak streams of water coming out. The icemaker upstairs is broken, the fridge barely keeps food cold. Trees growing out of the gutters, dock is broken and unsafe, mold on the exterior siding, grease everywhere around the grill, trash outside, broken children's toys. Honestly, the only thing that wasn't in disrepair is the hot tub. As the planner of this corporate retreat, I am embarrassed. My employees deserved better than a filthy, broken down house. The owner has sent me emails and texts asking me to submit a review. I assured him he should be careful what he asks for and gave him a run down of issues. His response was that I should have called someone from the rental agency. Problem is, these issues couldn't have been repaired fast enough to make a difference for my group. I hope this review shows the owner he should be visiting the house himself on a regular basis. I think he'd be shocked.

2/10 Terrible

Diane R.

Disliked: Cleanliness, check-in, communication, location, listing accuracy
Beware
VRBO has been notified of our Issues with this Listing/Property, which was filed June 2022. These issues can still be seen in other reviews since our stay. Unfortunately, the problems remain. #1: Indoor Camera in Kitchen on highest Cabinet: (Illegal to have Indoor cameras per VRBO policy). In a previous remark to a review in 2015, the owners stated, that he did have an indoor camera "above the stove, facing the sliding door." Were there other cameras we did not find? #2: Misrepresentation of Property: Misleading Listing: Pictures of Indoor Pool in Listing. No such pool at this property. It is the FIRST listed Amenity. Under the Amenities, it does not state that it is off site. Currently there is an obscure disclaimer on the picture of the pool "add-on indoor pool may be on or off site options and fees may apply/not shared" There is NO INDOOR POOL ON THIS SITE. When discussed with owner, he said there would be an above ground pool at the end of the street for our use by the end of the week. NO SUCH POOL APPEARED. Also was told to look in the binder to find out how to get to the pool. Information not there. Very disappointed children and adults. -Listing photos show 4 large screen TV's in Family area, only one is actually there. -Photos on listing are old, and do not really show what you are getting. #3: Safety Issues: -Outdoor Railings and stairs unsafe/rickety. They have placed signs in plastic sleeves about, which read "Please do not lean on, hang on, push or sit on railings at any time" That is because they would fall over. Also tough for kids who can not yet read. -Exposed wiring in Family room area. Dangerous tangled web of wires. Especially for kids. Fire hazard? -Wooden dock, falling into lake. Unsafe to walk on. Was reported as an issue in July 2019. It is still there. -Steps from main level deck to upper level blocked. Unsafe too? #4: Cleanliness: -Filthy grills -Bloody stained sheets on bed -Ripped mattress pads in use -Dirty carpets -Overall, not very clean. The housekeeper was still there on our arrival at 4:30pm. I'm sure they try, it is a big house, but must need more staff to get it all done? Many other issues. Have used VRBO for years and am disappointed in this experience and in the lack of response from the Corporate VRBO thus far. *Also please check other negative reviews. The Owner has a history of giving harsh criticisms to those who give heartfelt honest reviews.
Stayed 8 nights in Jun 2022

4/10 Poor

Bidelson P.

Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Needs some Work
A lot of work is needed done on the property as well as the advertisement. It said that there was a indoor pool which was not accurate. When we asked about the pool we were pointed to a yellow house with an above ground home pool, not what was advertised. Also spoke about 2 hot tubs yet the only one working was the one outside. The grills were filthy. They did not look like they had been cleaned in years. Water hose was thrown on the ground and some of the chairs were broken. The house looked like a party house and the carpets were dirty and the railing was very shaky. The area was very nice but the upkeep of the house is not being done. I would only recommend this house to a bunch of college partying kids who wake up not knowing or caring what the place they stay at looks like.
Stayed 4 nights in Aug 2022

10/10 Excellent

Tim B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great for the family
30 people. Lots of room. Very happy with the accommodations.
Stayed 4 nights in Aug 2022

2/10 Terrible

Erica P.

Disliked: Cleanliness, check-in, communication, listing accuracy
A very poorly maintained house!!
One outdoor stairway was closed because it was ready to fall off the house and the other stairway was in very poor condition. The hot and cold controls in all of the bathrooms were installed wrong. The pool was located several miles away from the house. The 2 hot tubs were not functioning. The docks were in a poorer condition than outdoor stairways. The owner was a poor communicator. The owner flat out lied to us about several items in the house.
Stayed 3 nights in Jul 2022

8/10 Good

Diane L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Bachelorette
Very spacious. Group of 20 plus had plenty of room. Beach ok- this is the reason for 4 stars. Very mucky. Had to call for toilet paper and trash bags. Nothing major and host was responsive.
Stayed 3 nights in Jun 2022

10/10 Excellent

David M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great place to vacation for a big group.
We rented this place to house our larger family group with kids. It turned out to be perfect for us. With super large table, the many different sleeping options and rooms made our stay one for the books. We were confused about there being a crib for an infant there, but the management got us a Pack N Play which worked out good. Plenty of stuff to do with all the games, kayaks, fishing poles, and volleyball, and spas. We were never bored. Feels like your away from it all but close enough to town if you forgot something. Owner attended to our needs and maintenance technician Mark was awesome. Thanks again!
Stayed 5 nights in May 2022

10/10 Excellent

Betsy A.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Memories to last a lifetime
This lakehouse was rented for an after Prom weekend for seniors and parent chaperones. It was the perfect choice, The tiki bar, huge hot tub, volleyball and lake are just a few of the amenities that made our experience so great. All these good friends were able to celebrate together in one house and made enough memories to last a lifetime especially for kids who got robbed of most of their high school experience due to Covid. The property management team is very easy to work with and deserve a 5-star rating. We already can’t wait to book again.
Stayed 2 nights in May 2022

About the host

Hosted by Frank Roberts Jr

Host profile image
We have a family vacation rental as we believe in family values and a memory that will last a lifetime begins at Campau Heaven we have rented this for 10 years and built it from the ground up. The best place around starts here, and we include transportation services from our limo service DADDS Magic Bus for over the last 30 years in Grand Rapids. We have over 30 vacation rentals that we manage on our site at 4rentus.org and offer free drone shots and placement on over 20 separate channels and videos and pictures to get you up and running and include marketing to all your leads weekly. Get our discount offers and get on our email subscription list with over 30,000 other guests.

Why they chose this property

This property has everything you can think of all the bells and whistles that you would dream of and if you think of one, we don't have suggest it and we will try our best to have it for you. It's on the water and you have a pontoon rental, and you can sleep 44-50 guests with plenty of room to relax. You can sleep 26-28 in full size or king beds and one futon.

What makes this property unique

Large place sleeps larger groups with 26-28 single people or 56 with 2 in one bed all full or king no twins or singles and still have plenty to offer to have all your family and friends for a weekend or weeklong stay to begin a memory of a lifetime you will need nothing but food, beverage and invites to the coolest place in Michigan voted by top businessmen in the state.
Pontoon boat rental on site and transportation services available on demand or plan ahead to get the best rate. at DADDS Magic Bus Inc

Languages:

English, French, German, Italian, Spanish, Japanese, Portuguese, Korean, Dutch, Finnish, Indonesian, Norwegian, Arabic, Croatian, Czech, Greek, Hungarian, Polish, Romanian, Turkish