6/10 Okay
Sonja B.
8 April 2025
Liked: Cleanliness, check-in, communication, location
A little disappointed
We booked this property for an overnight stay after our cruise, particularly because it had advertised a washing machine. We had been on a cruise and the next day were heading to a resort, so we knew we would need to do a load of washing. The laundry is not in the apartment but a paid facility in the basement. The laundry requires you to pay 5 USD for a card with a nil balance and the minimum you can load is 10. So, for us, our 1 load of washing and drying cost us 26 AUD!! The host could at least provide a card for guests to use (or update the listing with these details). We did suggest this and were advised the laundry system had recently changed...but the signage and instructions in the laundry were old, so that was a disappointing response. The other disappointing factors were that the apartment does not have its own internet and it is hard to sleep due to noise. We contacted the host about the internet on arrival as the login details provided did not appear on the wifi list, and we were advised to use the free internet for the entire building. After a few hours of almost non existent access (between 1 and 2mps!) we contacted the host again and were given a password for another network, but still for the building (this was better, but top speed was 50mps and streaming TV was intermittent).The noise was an issue as there is a lift outside the front door, and no soundproofing. So all night we could hear people talking and the elevator dinging. On the upside, the be
Sonja B.
Stayed 2 nights in Apr 2025
