4/10 Poor
Carolyn M.
22 August 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Disappointed
I don't like leaving bad reviews but i feel like this should be shared. The letter we sent to the owner and no response...
I hope this message finds you well. I wanted to bring to your attention several urgent maintenance issues we encountered upon our stay at your property, which have significantly impacted our stay.
Firstly, the golf cart provided was inoperable upon our arrival but as you know my husband fixed it and the person that was suppose to check it never showed up. Additionally, the outdoor furniture was unusable without makeshift repairs on our part.
In the master bedroom, we found the bed frame to be unstable and the queen room's bed frame was bent and not functional, necessitating an emergency replacement on our end. We also had to secure several loose doorknobs throughout the house to ensure basic functionality and safety.
The master bathroom presented further challenges, with a hanging towel rack and detached trim pieces from the vanity. We also discovered that the water supply to the upstairs toilet was turned off, which we rectified, but the handle still requires adjustment.
More concerning, we found a half smoked joint in the kitchen cabinet and personal items such as dirty underwear in the master bedroom chair, and dirty laundry in the dresser, which raises questions about the place.
Lastly, we experienced a pipe burst which led to flooding. We managed to contain and fix the issue temporarily but still left us without water so we weren’t
Carolyn M.
Stayed 13 nights in Jul 2024
