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6/10 Okay
A guest from Rotterdam, Zuid-Holland
8 October 2024
Great Location with Room for Improvement
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We enjoyed our stay at this property, which is accurately described regarding its location, layout, and amenities. The location is fantastic, and the building is surprisingly quiet for Waikīkī, offering a nice escape from the bustling area. The security staff were friendly and helpful, making us feel welcome. The pool is great for a quick dip, and the weight room, with its vintage equipment, adds unique charm.However, we noticed some cleanliness issues that could be improved. Arriving at night, we didn’t see these details right away, but over a few days, we noticed some dust and dirty floors. There was also an old ice cream box left on a high shelf in the kitchen that we didn’t open. We were busy during our stay and chose not to report these concerns, but I’m sure the team would have addressed them promptly if we had.On the positive side, the property manager provided excellent customer service. They were responsive and gave us a thorough tour, always available if we needed assistance. Their genuine concern for our comfort was appreciated.While I wouldn’t recommend the property as it stands, it has great potential. The bathroom is a bit cramped, and the shower might not be ideal for taller guests. The refrigerator worked well, but it made a loud knocking sound at times. The stove is older, which made cooking a bit slower, and some frying pans were in need of replacement.We did appreciate the property’s proximity to Ala Moana and the beaches, making it very convenient for visiting family. Overall, with some updates and attention to cleanliness, this property could become an even better choice for future guests.