6/10 Okay
Mark M.
15 October 2024
Liked: Cleanliness, check-in, location
Disliked: Listing accuracy
Boulder Stay
The house was beautiful and the neighborhood was delightful. It should have been a perfect visit to see our daughter at CU, however……
When we arrived at the beautiful house we found that the house, which was advertised as a three bedroom, had one bedroom locked and unavailable. Normally this might have been fine, but due to a medical condition, my wife and I needed separate rooms and when our daughter asked to stay with us instead of her dorm, we could only offer her the couch.
When I contacted the owners they said if we were unhappy we could check out and they would refund us our money which was not an option since we were visiting from out of State. No apology for advertising a three bedroom house, but delivering a two bedroom house or offering any change in nightly rate due to one room unavailable.
Without this issue, we would highly recommend this property, but I would caution that you may not get what you agreed to and the owners did not seem to care.
Mark M.
Stayed 3 nights in Oct 2024
