2/10 Terrible
Hilary P.
12 March 2025
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Filthy House
Never received check-in instructions. Got in house and house was filthy. Cobwebs with dead bugs, cobwebs with live bugs, and spider eggs. Fleas crawling in two bathrooms, dead cockroaches in showers, pubic hair in one bathroom. Water leaking from ceiling in second floor. Wi-Fi didn’t work. Sent videos and pictures to VRBO and they upgraded my case to the health and safety department and told me to leave property immediately. Owner told me I complained too much and property was fine threatened me bc I forgot to update the amount of people/ages in my party (which did not exceed listed max capacity). He also threatened me with a lawsuit if I reported it. VRBO investigated and refunded my money, and gave me extra money to be able to use a hotel. I will say this, the kitchen was very nice - new appliances and appeared clean. That was about all that was clean tho. The owners stepdaughter was very nice too and so apologetic for what we were dealing with. Sadly, there was nothing she could do.
Hilary P.
Stayed 4 nights in Jul 2024