2/10 Terrible
oliver b.
7 April 2025
cancelled one day before stay
first, please ignore all ratings despite the overall rating...I wasn't able to submit a review without rating...The stay was cancelled one day before it was supposed to start because of a water damage caused by rain. It has been raining for 3 weeks straight, so the timing of the cancellation was a bit unfortunate, but of course it is possible that the flat hold up for three weeks and then couldn't take it anymore...The host offered us a full refund and also an alternative flat. so far so good, the reason for the one star review is the fact that the offered alternative was an inferior apartment which was offered on VRBO for a way lower daily rate than the booked stay. I accepted the offer but of course asked for the difference in price to be refunded...and the host refused. Anyways, I asked for the full refund and got it without any complications, but the offer and whole attitude was quite infuriating.
oliver b.
Stayed 7 nights in Mar 2025