6/10 Okay
Verified traveller
23 September 2024
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
Review of our week stay
The property and neighborhood were beautiful. We needed to be near Jeanettes Pier for a surf competition and it was quick drive over the bridge. The property had plenty of space, beds were comfortable, and loved the location on the creek (beautiful view!)
A few things I did not like- I did not receive communication for a check in update so had to reach out to find out how to check in. Staff was not very friendly upon arrival - actually quite rude - and we were also upset to find out they did not provide a cooler, beach towels, or chairs. This was not in the description but we have stayed many places over the years and this is usually provided for a beach stay. We had a packed car with three kids, two dogs, and surf boards and it would have been nice to have those things to use since it is a coastal area.
My biggest issue was that someone came into our rental at 445am the morning of our checkout. The group said they wanted to check in early and had a pass and the code to the door. They smelled of alcohol and had a case of beer. Very frightening for us! We had extended our trip by one day and I guess staff did not notify the next guest? Not a fun wake up call!
Verified traveller
Stayed 7 nights in Sep 2024
