2/10 Terrible
Khodr
27 January 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nancy from the real estate agency managing these properties is the most abhorrent, rude, unpleasant, unprofessional and the greatest disservice to the owners investment and its tenants. We called with numerous issues repetitively and when she did return my call, the line cut out due to reception and she didnt call us back to resolve the issues and despite leaving numerous messages she did not answer or return our calls. We paid for 3 nights and left and returned home due to the significant issues and especially the air-conditioning not working despite the heat.
I will never stay here again or any other holiday rentals leases by this agent. Shockingly she is the boss. When I asked to speak with another person from management her exact words were "Im the boss and badluck your stuck with me" and apparently "you people" (racist stereotypes and undertones) dont understand how things are run here in Australia. Despite the fact that I was born in Australian. I told her that my mother was a real estate agent in Melbourne and her response was "Then go lease a holiday rental from her".
I have never been treated so poorly in my life. Save your money, valuable time and sanity by not staying anywhere that is managed by "Mornington Peninsula Rentals ". If I was a landlord I would move my investment and business elsewhere as this vile, disgusting, rude and unprofessional individual named Nancy would only cause loss and destroy ny investment income potential.
Khodr
Stayed 3 nights in Jan 2025
