6/10 Okay
Mary Anne P.
29 July 2024
Liked: Cleanliness, communication, location
Disliked: Listing accuracy
Listing was not accurate
We were staying here while my husband was working in Canaveral for the week. The house was mostly as pictured in the listing, but felt outdated and not as clean as it should be. The yard was very overgrown and not kept up well, the house could use a good power wash because it was full of lizard poop. The front lock did not work and we had to use the ones on the back doors to get in. Once there we discovered the pool was unusable because it was cloudy and had a gross white stringy film over the surface from whomever had stayed there before us. It took three days with the pool guy diligently working with it to get it usable for us, and by that time we had only two and a half days out of the six we booked to use it. The listed hot tub was also down completely and unusable the entire time we were there. We requested a partial refund because of this, but have yet to hear back about that. I suspect we never will because the property managers are not the best about quick communication through VRBO, with the exception of notifying them about the pool and getting the service out to us.
Mary Anne P.
Stayed 6 nights in Jul 2024