2/10 Terrible
Lupe E.
12 September 2018
House in need of repairs/updating
My family and I stayed for one night at this rental and although we really enjoyed the pool and outdoor space, we were disappointed with this rental in general. To start with the positives, the beds were comfortable and bathrooms were fine. The location of the house was good. There were some real issues with cleanliness in the home. It was absolutely grimy and many areas are in need of updating and repair. The appliances were very outdated. The refrigerator was very noisy and the ice dispenser did not work. The microwave was literally held up by duct tape as were some of the cabinets! The Cabinets were in such bad shape with missing pulls and also duct taped together! The couch in the TV area had pen marks and there were missing lightbulbs randomly throughout the rental.
Another issue was that there was no washer and dryer although it was noted in the house description ad. When we texted the owner she simply texted back with “I don’t furnish that.” We mentioned that it was in the ad description and we were simply brushed off with a 'sorry'. We would have been really upset if we were guests for more than one day but even one day with a pool, was a huge inconvenience. Lastly, although check out was at 11:00 am at exactly 10:30 am the housekeeper appeared and proceeded to stand outside the door (clear doors straight through the house) watching and waiting for us to leave. The cleaning lady should have arrived at 11:15 – 11:30, 10:30 am is a bit too early when check out is at 11:00 am and the fact that she stood there and watched us the whole time was very rude. Overall – I wouldn’t rent this home again and don’t recommend it to anyone either. Sorry.
Lupe E.
Stayed 1 night in Aug 2018
