2/10 Terrible
Christina D.
12 July 2023
Disliked: Cleanliness, communication, location, listing accuracy
A Dump with a View
Upon entering this property, my husband hit his head on a ceiling light fixture. It was incredibly low because the electrical wires were fully exposed. As we proceeded to look around, we noticed the unit was dusty, there were stains in the toilet, old food & dirt in the pots & silverware, the oven was filthy, bed sheets were stained & there was a dead bug smooshed on the wall. Additionally, there were potential safety issues. Two of the ceiling fixtures were hanging loosely exposing electrical wires, the lock on the front door was difficult to operate. The building door was unsecured as we entered, creating additional safety issues. The mattresses were hard as rocks,made with weathered sheets & did not have standard pillows. Instead, we were provided square ones, that you would typically find on a couch! The last tenant must have left in a rush as there was a suitcase & blanket left in one of the bedroom closets. I shared all of these issues immediately with Antoine via the VRBO site stating that we had already vacated the property & were requesting a full refund. It took her over 48 hours to get back to me, & another message to remind her of our issues. We were only staying at this property for three days or 72 hours, & her response was that we would not receive a refund because she could fix these issues. Hosts should have their units prepared prior to your stay, not during it! Stay away from this awful host & unit!
Christina D.
Stayed 3 nights in Jul 2023
