4/10 Poor
John B.
16 July 2022
Liked: Location
Disliked: Check-in, communication, listing accuracy
Strong arm robbery!
Expansive Luxury in Central Home With Downtown Views
We rented the this house that sleeps 12 people. We paid the full amount listed for 12 people even though we clearly indicated from the beginning that I only have 6 adults and 2 toddlers. ( 4 year old & 2 year old) We paid all of the money required for the entire house well in advance. 2 days prior to arrival I brought it to the owners attention that the VRBO email confirmations were showing 6 adults and no mention of children on one and 4 adults and 2 children on another email. No big deal to me, it's still just 3 beds out of 7 there. The kids sleep with the parents anyway. It was out of courtesy and for his future reference that I pointed out the varying counts in the VRBO emails to the property owner. The day before we were to arrive he insisted that we pay him an additional fees for the toddlers. The owner requested these fees were to be paid to him personally in cash. After many email exchanges explaining that I never changed our head count and that 2 of the 6 adults would only be there for 3 nights he wouldn't listen to reason. He said cash would help avoid taxes and fees. (For who?) He basically had a gun to my head. My daughter was getting married and he waited until past the cancellation period to spring this on me. I had no alternative unless I wanted to give up the full rate already taken from me. Under protest and because my family counted on me to secure housing I paid the strong arm robber the amount he requested. It was unfair and he knew it. He knew I had no choice. I wasn't going to cheat him or sneak my family members in. He screwed me! Not to mention that when you rent this property he doesn't reveal details until the day prior to your arrival. Details like you're not allowed on his deck after 9:00 pm. That's where the hot tub is. It doesn't even get dark until 9:00 in late June! His request that no clothes be worn in the hot tub is unreasonable he creeped out my family by his placement of cameras on the property and especially the deck. (Where he requests for you to be nude) I was polite to this man and he was most polite during his strong arm theft. In addition the laundry room had piles dirty linens in the doorway. After days of no one showing up to clean it, my wife did that laundry. No so much as a thank you from owner for that. Now I know why he has so many poor reviews. He lives on the property and told me that he came into the house while we were out.
John B.
Stayed 7 nights in Jun 2022
