8/10 Good
Jon M.
2 April 2025
Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication, location
Nice Adobe, Poor Property Management
The property was very nice. The outdoor living area was really nice, with a big courtyard. Ceilings were low in a few places, but the house was really cool.The only downside of this rental was the property management team. I had rented for a a full month. After a few days we ran out of garbage bags. So I called them. After 10 minutes of phone tree virtual assistance I finally got a real person. She told me we would only be allowed 2 garbage bags for the entire month's rental!! After my protesting about spending 8k on this rental, she suggested going to the store and buying them myself!!The other problem was a HUGE safety concern. The gas stove knobs were cracked and not working. Somehow I got the gas on but the ignitors with did not go off. The room started filling with gas odors. After a few minutes I finally got the thing turned off but had to open all the windows to vent the gas. Upon inspection, three of the knobs on the gas stove were cracked making them unusable. Again a call to the property management team. They sent someone out. He promised to get some to us quickly. NEVER HEARD BACK FROM HIM for the next three weeks we were there!!! This was an easy fix. My wife searched Amazon and found replacements that could be there in one day. Obviously this property management team didn't care if the building blew up. My advice to the OWNER, fire these people.
Jon M.
Stayed 28 nights in Mar 2025