4/10 Poor
Cassy B.
29 May 2024
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Very disappointed- water was disgusting
I’ll start by saying I really hate to leave a negative review. But with all of the issues we had I don’t have a choice. When we got to the cabin, we could immediately tell that no one had been there in quite a while (probably a week or two at least). The porches filthy with pollen and cob webs. Upon entering the cabin, we noticed right away that the upstairs bedroom had an awful smell (something dead mixed with sewer smell). The hot tub was not usable because it was so dirty. And the worst part was the water. I understand that due to the nature of where the cabin is located, it had well water. We’ve had well water before and we know it’s different. However this was like nothing we’d ever experienced. The water smelled SO AWFUL. Imagine taking a shower in that or brushing your teeth. My kids cried while taking a shower while I tried not to puke.
I will say that we called the first night about the hot tub and the room smell and they sent someone with an ozone machine that did help with the room smell. They sent someone to clean the hot tub but it still wasn’t clean. I complained about the water the second day but nothing was done for it while we were there.
I won’t be renting from these property owners or managers again.
Cassy B.
Stayed 6 nights in May 2024
