6/10 Okay
nydia s.
11 January 2025
Liked: Check-in, communication, location
I few things to be considered
Overall the house is comfortable, but made a list of pros and cons that we as a family noticed. I would not not recommend staying here, but I think they could do much better.Pros- Christmas tree- Layout and space very comfortable - Cut wood for fire place, a lot left which was very convenient - Great location close to multiple places such as grocery stores, liquor stores, food, downtown Gatlinburg - Secure place- Quick pick up of trash, after we called. Suggest it would be good to notify in advance to guests that you need to call for trash pickup as we had no idea until we called management since we had bins full.Cons- dryer took forever to dry clothes, both washer and dryer are very old - Toast was not working- Dishwasher racks broken- One cabinet door broken- Pots and pans in bad condition, need to be replaced. Kitchen stuff overall in bad shape- No additional blankets only quilts for bed, they should provide more or ask customers to bring, being winter was not enough. - Towels were for kids, not adult size, very uncomfortable - Only 2 trash bags, they should provide a little more to get started since we were 14 people and it’s a 16 person house. Same with cleaning supplies (e.i. Toilet paper, paper towel, etc.)- Basement room down the hall, did not get heating from a/c and it was so cold. - internet was limited- We stayed 2 weeks and would have been nice to have someone come clean in the middle of the stay.- Jacuzzi needed cleaning and no one came
nydia s.
Stayed 13 nights in Dec 2024
