6/10 Okay
Lynn H.
8 March 2025
Liked: Communication, location
Disliked: Cleanliness, check-in, listing accuracy
Not worth the price
The property is very photogenic and was decorated very modern in pictures. We expected 5 star based on pictures and description but experienced 3 start in reality due to management.- we were unable to use the hot tub for 2 evenings because the water level of the hot tub prevented the water to reach temp. We informed and response was slow.- there was clicking in the master bed heater that was loud enough that one of our ppl chose to sleep on the downstairs couch for 3 of 4 nights.- the couch was so dirty that we chose to cover the couches with towels- the fireplace glass door (right side) had a missing screw and almost came crashing down when I adjusted the fire logs. Luckily my sister was next to me and caught the hot glass with a towelWhen I related the information to the management company, they were apologetic but didn't really show a sense of urgency to fix. We made the best of it trying not to ruin the family trip. I'm just happy that the hot glass from the fireplace didn't hurt anyone - particularly the toddler in our group.Nice location. Price did not match quality and expectations.
Lynn H.
Stayed 5 nights in Feb 2025
