2/10 Terrible
Alex N.
25 September 2024
Liked: Location
Disliked: Check-in, communication, listing accuracy
Bad Experience. Do NOT Recommend.
The home is beautiful, but the property managers/owners were difficult to work and made us feel incredibly unwelcome.
No one reached out with details for check in until after I sent two messages requesting information. The information that finally came was incorrect, and had I not read it thoroughly I would have missed that the check-in time on her lease was 2 hours later than the time on the reservation.
While this was a minor inconvenience, the worst event took place after we left. The owner texted me 5 days after our departure about a stain on the carpet we most likely did not make, considered we do not have a dog and spent very few hours in the home as we were in town for a family wedding. Although she could not confirm how the stain was made and did not inform me until almost a week after we left, she requested an expensive carpet cleaning fee via Venmo/Zelle and insisted that she would take the matter up with VRBO if I did not pay her.
My in-laws stayed in various homes on the North Fork for the same weekend and all had great stays. I highly recommend doing alternative research before booking this home.
Alex N.
Stayed 2 nights in Sep 2024
