6/10 Okay
Katherine H.
1 July 2024
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication
Decent Stay
This condo is very roomy and had plenty of space to have a family of 8. My biggest complain is the cleanliness. Before my arrival, I contacted VACASA to ensure the condo was clean because I read in previous feedbacks there’s a big issue with cleanliness. Once my group arrived, I personally inspected the condo and I found the floors were extremely filthy with dirt, hair, and sand including the bedrooms, bathrooms, and living room. You can see the floors weren’t mops and swept. The bathroom located in the back of the condo, the shower door and walls were also dirty. You can clearly see in the shower there’s a white film and housekeeping didn’t clean the shower. I also found a pair of soiled female underwear along with a used feminine pad inside the bedside table and trash in the back of the bedside table. This is extremely disgusting. VACASA wants you to check out by 10am so they can inspect the condo before someone else comes in but you can see they don’t do a good job keeping this place clean before someone comes. That’s literally 6 hours and plenty of time to at least to wash the floors. When you turn on the dryer to dry your clothes, all the heat and lint comes out thru this exhaust fan which causes all the heat and lint to spread all over the kitchen. I had a severe allergy from all the dust and lint in the room. I turned on the oven to cook dinner and the oven started to smoke. I found lots of grease in the over and was very dirty.
Katherine H.
Stayed 3 nights in Jun 2024
