10/10 Excellent
Megan S.
4 January 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great family vacation
We just returned from our stay at Garza Blanca and we had a wonderful time! Michael was prompt to respond to any inquiry we had prior and during stay. Checkin was seamless and while our room was not quite ready at 4pm given that the hotel was at full capacity, the staff was very accommodating and the 2 bedroom suite was beautiful and perfect for our needs. While we did not get a full ocean view, we did thankfully get a partial ocean view. Plenty of space for our family of four. The amenities were also great - kids loved exploring all the different pools levels and enjoyed a couple hours at Kids Club each day. We enjoyed the peace and quiet at the adults pool as well. Food/drink was also great although we dined out each night - we did not do the all inclusive package. The only negative really was the pool lounge chair access - the hotel was at full capacity and families claimed chairs at 5am that were hardly used - but this is certainly not the only hotel with this issue and thankfully the pool staff were able to help us out each day! Again, wonderful stay! So thankful we were able to get back to Mexico during this very busy time. Thank you!
Megan S.
Stayed 5 nights in Dec 2024