6/10 Okay
Stacey M.
15 January 2025
Liked: Location
Disliked: Cleanliness, communication, listing accuracy
Hospital Stay
Our son was in the hospital in critical condition for over two months. We needed a place to basically sleep, shower, do laundry, and grab a bite to eat. We choose this apartment because it was close to UCSF and it had a washer/dryer.The door code made it easy to go in and out of the unit without having to remember keys. There were few instructions about the unit except for how to take out the trash. The laundry wasn’t in the unit as I had expected. We had to leave the unit, go down the front stairs and into a downstairs hallway to access the shared washer and dryer. This wasn’t optimal and had we known, we would have chosen another listing. The oven/microwave didn’t work. We asked the property owner about it and were told to go check the breaker box in the garage that was buried behind a large pile of boxes. We didn’t feel we had time to bother with this as our priority was being at the hospital with our son so we purchased a microwave so we could heat up food. I would have expected them to take care of this. The cooking implements were old and not of high quality. The window in the back bedroom was wide open (no screen) for weeks and wouldn’t latch when discovered. The house wasn’t clean when we arrived - the floor needed multiple moppings to get clean. In the bathroom, the showerhead didn’t have great pressure and there were broken tiles in the shower and the sink.When my son’s discharge got delayed, we chose to go to a hotel vs try to extend our stay.
Stacey M.
Stayed 62 nights in Nov 2024
