4/10 Poor
Mike L.
7 September 2022
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Looks nice, lacks attention to details & communication
As independent owner / operators of VRBO properties ourselves, we take the review process very seriously. With that in mind...
The apartment is a recent renovation in a wonderful location.
The apartment is clean and stocked with ample, but low quality bath linens.
The only air conditioning vent is in the living room, resulting in the coolest the bedroom got for our humid mid-August stay was 28C(82F).
One of the reasons we love Montreal is enjoying the local cuisine at our convenience.
It's hard to enjoy a St. Viateur Bagel when the apartment lacks a single knife to slice a bagel with. Instead of toasting the bagel in the toaster provided, you can tear off cold chunks of it and dip it in your cream cheese.
When you get home from a night out with with poutine from La Banquise, just remember Den Stays thinks it's romantic if you share the 1x fork in the apartment.
We expressed these concerns to Den Stays, our email went unanswered for 10 days. When we emailed them again, they offered weak platitudes and only when pressed admitted that they need a quality control system in place.
One would imagine it's hard for Den Stays to have operated 54 apartments in Montreal to date and not have a quality control plan in place for their guests.
Overall the apartment is nice if you ignore the details and would like to help an investment fund contribute to the housing crisis.
Mike L.
Stayed 2 nights in Aug 2022
