6/10 Okay
hellozerohellozero
28 February 2025
Liked: Communication, location, listing accuracy
Disliked: Cleanliness
Penthouse 27 Sugar beach Ali’s resorts
Modern, airy, very well equipped condo with comfy bed. The most modern of 10 or so we have stayed at Sugar Beach. Good communications but a plethora of extra steps and processes meant it felt like a chore. Some noisy construction work next door started at 0930 when we were trying to have a lie in but they have that noted in the T and Cs. The biggest and by far bug bear was the place was just not cleaned in places. The first thing you see is a grubby sticky outside front door, hair and dust balls on the floor, long Black hairs in the bathroom and I don’t know how long it’s been since the sofa had been moved - spiders, dust and goodness know what lurked. The resort remains a favorite though the beach sand can be a little small grained and this can cause the water to appear Brown or gray even after a long dry period with no run off. Would we come back to this unit, sure. But the letting and maintenance agency needs to step up the cleaning quality and their Canary software can’t handle late check outs. There was some form or arcing interference to wide and Medium wave radio reception after 1032pm every night probably from a faulty or non bonded roof top Solar charging system that has been operational for years. This was repeatedly (on the phone and at their desk)reported to the resort manger but nothing ever happened I could see - they never called me back even after repeated requests. iI fear the worse.
hellozerohellozero
Stayed 10 nights in Feb 2025
