4/10 Poor
Carrie B.
9 April 2025
Disliked: Cleanliness, communication
Disappointed, numerous maintenance issues.
Numerous issues. All communicated to host. A small refund was requested and host agreed to refund the small cleaning fee during stay, but did *not* refund. Host told VRBO no issues were observed. Unbelievable. We provide complete text dialogue between us and host to VRBO.Lessons learned:Call VRBO directly *during rental* if you have issues. Don't contact this host.Payment provided to heat pool was outside VRBO. Don't do this!Refrigerator: The refrigerator smelled badly. We immediately removed all items in the refrigerator and threw them away and cleaned it ourselves. Unfortunately the smell lingered for the whole stay. Baking soda is a clue of ongoing issues. This house offers a pickleball court and is likely an attraction for you as a renter. Pickleball net severely sagged on arrival. The pickleball court is appropriate for recreational play, but if you are an avid player look elsewhere. The concrete surface size is barely larger than the marked court size meaning you will need to stand in the grass to return serves. During our stay the sprinkler came on during the day wetting the court making it unplayable.Many minor maintenance issue - pool vacuum did not work at times, laundry doors fall off tracks, missing shower drain, missing oven dispersion plates, broken umbrellas, grill grease pan dripping, etc. Host blamed issues on housekeeping. Expect host will comment they tried to address issues, but look elsewhere in our opinion.
Carrie B.
Stayed 4 nights in Mar 2025