8/10 Good
Leah C.
3 December 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location, but over priced
We just finished two weeks here, and while the location was a highlight, the unit fell short of our expectations. The condo is much older than it appeared in the photos, with single-pane windows showing corrosion, outdated appliances, and multiple cabinet doors with broken hinges hanging off. We had requested that the two twin beds be made into a king, which was forgotten upon our arrival and only half of the toaster worked. The bathroom fixtures are outdated, the water pressure was very low, and the entire unit had a strong sewage smell throughout our two-week stay! This was a significant drawback, it seemed like there was an issue with the complex's septic system. The view from the balcony was also somewhat misleading; while there is a beautiful partial ocean view to the left, the majority of the view overlooks the parking lot and hotel in front. That said, the condo is in a fantastic location, just a 5-minute walk to the beach in front of the Grand Hyatt and a great central spot for exploring the island. The owners were incredibly attentive and responsive, which greatly impacted our experience. They not only promptly replaced the toaster but also sent us a gift card to a local restaurant to apologize for the inconvenience. We also appreciated the beach chairs and umbrellas provided. All major grocery stores were a quick 20-minute drive away. Unfortunately, we didn't get to use the pool area at all, as they were redoing the roof of building #1 during our trip.
Leah C.
Stayed 15 nights in Nov 2024
