First, when we checked in, the front desk interrogated us to sign up for the 90-minute presentation and were disrespectful when we seemed like we wanted a moment to think about it. They told us not to come to the morning presentation intoxicated. The female (Brianne?) was so aggressive it was a turn off. This went on for close to 30 minutes. Then, our studio unit air conditioner didn't work. It was almost 80 degrees in the room. So, they upgraded us to another unit. Pool was fantastic. Water cold but you got used to it. WE drove A LOT and saw as much as humanly possible in one week. Loved the scenery, the weather, the food, the shops...etc. We were supposed to get the unit cleaned mid-week but that didn't occur. I finally asked for fresh towels, dish soap, TP, etc. on Thursday. My spouse said when are we going back? thank you.