8/10 Good
Jacopo F.
31 August 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great overall experience
The property is even better than described. We already stayed at Bluff Villas but this unit with the screened balcony is very unique and enjoyable at night. We had just a minor issue when we were relaxing at home and we heard the key lock being opened from outside with the entry code. It was just the maintenance guy and he was very polite in explaining he wasn’t aware the unit was occupied. We were at home but imagine getting back from the beach qnd finding someone in the house or worse getting out of the shower with a stranger in the bedroom. The property management should have notified us. Another minor problem was related to bugs: we found several in the house of different types and as said, given the screened porch and the pest control, we assumed there would have been a few less. In any case, it’s Hilton Head during Summer so bugs need to be accounted for. Overall a very nice house, stay and experience with the property management. Just fix the couple of flaws, and you’ll give your customers the “above and beyond” vacation.
Jacopo F.
Stayed 7 nights in Aug 2024