2/10 Terrible
Ken K.
2 March 2025
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Betrayed
My parents, husband, and I live in the Tampa Bay area. As most people know, this summer was stressful as we had several hurricanes. We had stayed put in our home during Helene. With Milton brewing, and after much thought and concern for the safety of my aging parents, 88 and 89, we decided to evacuate to safer ground. My husband did quite a bit of research determining where our we might be most secure, and decided on Palm Beach, Florida. We frequently travel and quite often rely on the dependability and consistency of VRBO however, this rental proved otherwise. We had secured this property and received confirmation. We drove through the night with my elderly parents towards Palm Beach only to receive a "cancelation" while in route. No explanation, no reasons, and no response to our desperate attempts to find answers. I would never recommend or depend on this home owner.
Ken K.
Stayed 3 nights in Oct 2024