2/10 Terrible
Steve B.
26 February 2025
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Hard Pass - Terrible Host
Its a shame to have to write this review, the property and home are quite lovely. However, it was by a mile the worst VRBO experience we've every had. There was no attention given to the home before we arrived. They were trying to clear the driveway as we pulled up, we had to wait in our car for them to finish. Unfortunately, it was so poorly done we had to walk on ice the entire time, and slipped many times.Upon arriving, it was missing so many basic supplies, or the supplies were about to run out. I messaged the host, who lives right next door btw, and waited hours to hear back. I had to go out to the store and stock the home myself, out of my pocket.As far as the kitchen goes, everything was shoved in the cabinets in disarray. The pots and pans had food and rust on them, we had to thoroughly clean all of them before using.On several occasions I tried messaging the host since so many things were missing and we needed them, every time it was hours before heard back and she provided some things while just telling she didn't have the other basic items. When I expressed dissatisfaction and enumerated the problems, she ignored the ones that were obviously indefensible and stated she had never had any issues before??? She made no effort to accommodate or fix the problems. Additionally, there were flagrant errors in the description of the property. No bed or sleeping option in the main area and no jacuzzi.Stay away from this host, there are much better options.
Steve B.
Stayed 4 nights in Feb 2025
