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4/10 Poor
Patti D.
8 November 2024
Steer clear!
This property needs serious updates. Only has one tv, it went out 10 minutes into our 4 day stay and it was never replaced—we were promised twice it would be but was not. The ice make did not work, repairman came to fix but his replacement part was broken so he said, sorry it won’t be fixed. Living room furniture uncomfortable and falling apart. Kitchen had very minimal amenities. The master bath is so small I could only see half of my face in the mirror while I got ready. The sliding glass doors are messed up to the point you can’t really see out. The very worst part was dealing with Vacasa. This was not the property I booked, moved us because the HVAC was out in the original unit, the second bedroom had only twin sized bunks. Did not follow through with replacing the tv. I asked multiple times to speak with someone about compensation for the multiple inconveniences we experienced, never once was I given a manager or contact information for a manager. I will never deal with Vacasa again.
Patti D.
Stayed 4 nights in Oct 2024