10/10 Excellent
Steve B.
8 May 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
Thoroughly enjoyable stay at Casa Vallejo
Our family of 8 (adults, 4 couples) came to Tulum wanting a peaceful and relaxing place to decompress and the Casa Vallejo at Zamas Hotel was absolutely perfect. The staff, starting at the front desk with Abi, Daniel, and Fer couldn't have been more welcoming, helpful, and genuinely friendly. They were extremely responsive to my questions and requests; communication with them was key! Also, the wait staff and all the hotel personnel were incredibly attentive to all of our needs.
The Casa itself was everything we had hoped for. It was an authentic old home of very beautiful Mexican architecture. It was in the 90's and humid during our stay but the bedrooms were comfy because of the air conditioning, and the private pool was the bomb! The extra poolside showers and bathroom were a bonus. We'd be remiss if we didn't mention that the food at their beachside restaurant is quite excellent. We walked over to delicious freshly prepared breakfast food each day with stunning views of the beach.
We've been raving about our trip to Zamas ever since leaving. If our travels bring us back to Tulum, we most certainly will be calling Zamas.
Steve B.
Stayed 5 nights in Apr 2024
