4/10 Poor
Timothy P.
7 March 2025
Liked: Check-in, communication
Disliked: Cleanliness, location, listing accuracy
Would not Recommend to Family or Friends
Kitchen was sad. No usable cutting boards. Awful kitchen knife set. Pots and pans that have all seen better days. Everything had to be scrubbed. The idea for us, with this very remote property, was to cook great meals ourselves; we ended up ordering Thai food to-go most nights. Was very disappointed that the cook stovetop was not what was shown in VRBO pictures. Trager grill was filthy and inoperable. Pool cleaning equipment had to be left in pool. (Not shown on VRBO pics, including 20' of hose.) Two hot tubs, a portable/questionable one taking up too much deck space, and second down by pool that did not seem to be in fully working order either (water was getting murky?). The noise from the invasive Coqui frogs is a sad reality on the island now (of course no fault of owner).Host WAS responsive when we reached out with some observations - for example, in two days we did get a new charcoal grill, and a requested rice cooker. He offered to send out the cleaner again. I'm sure if I had requested new kitchen knives and cutting board it would have been provided. But, while "responsiveness" is really awesome, it is also after the fact. Being "proactive" and making sure all the little details are in place before guests arrive would be much, much, much better.House was very well stocked with TP, paper towels, trash bags, laundry detergent, deck towels, etc. This was a big plus.Overall, some moments were enjoyable, but would not recommend to family and friends.
Timothy P.
Stayed 8 nights in Jan 2025