2/10 Terrible
Ursula W.
9 October 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
DO NOT TRUST THIS GUY-LIAR
This renter cancelled on me an my kids on the DAY WERE SUPPOSED TO CHECK IN! I read the review that he had cancelled on others & he did it to us!!! He lied about water issues but re-rented the unit for more money the same weekend! He did not even refund us! I had to call VRBO and insist on my refund! He did not care that we were at the airport about to leave our state to fly into Houston and had no where to stay! He is a LIAR, he is UNPROFESSIONAL and UNTRUSTWORTHY!!!
To add insult to injury VRBO "accommodated" us for ONE night because of the last minute cancellation and put me and my family in harms way by booking us at the equivalent of a HOMELESS SHELTER!!! Extended Stay--Trash in the Hallways, no clean towels, dirty sheets, no water pressure and the rooms smelled!!!! VRBO claims they are going to suspend this renter person but I will continue to follow up until something is done about him! He has done this to other people and does not need this platform to do this again to others!
**DO NOT RENT FROM THIS PERSON!!! THE LAST MINUTE CANCELLATION CAN AND MOST LIKELY WILL HAPPEN TO YOU & YOUR FAMILY**
Ursula W.
Stayed 3 nights in Oct 2024