4/10 Poor
Anorin A.
29 December 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Just a Bad Experience
I'm disabled, so i had to stay in my room most of the time but it ended up being a not so great experience. For the crazy amount of money they charge you, you have to take out your own trash, wash your own towels, buy your own hand soap, and dont forget to clean the coffee pot and machine (i was too disgusted to even make myself a cup of tea even AFTER i cleaned out the machine TWICE) because the staff won't.and don't look under the bed and behind the tv if you dont like dust. And i mean layers of DUST. I dont know what exactly they clc clean but it certainly isnt the entire room. I couldnt even watch TV there were so many issues with it and it was never resolved. Even thjs text box is so messed up i cant see half of what I'm typing. Theres a nice convenience store and cafe in the hotel lobby and there is a restaurant and pool, and a bunch of food trucks right outside, but it all becomes null and void when you become a hotel employee and are forced to take out your own trash, wash your towels (at least, thats what i understand from the instructions i was sent. I could be wrong), and provide your own hand soap. Oh, i forgot the constant reek of mary jane smell coming into my room every day. If i am ever back in Hawaii, I'm steering clear of this place. resolved. resolved. If you can helroom.
Anorin A.
Stayed 4 nights in Dec 2024