4/10 Poor
Beatriz R.
14 August 2024
Liked: Check-in, communication, location
Disliked: Cleanliness
Could be better
The Big Blue House is a beautiful vacation home. The house is spacious, offers a private pool, and is close to the beach and our favorite shops. When you arrive, you are met with sufficient parking spaces for the whole family and excitement to explore the multiple floors of the house. Although the house has a lot of positive attributes, my family and I were met with problems during our stay. Before I list some of the issues we encountered, this is our second time staying in the house, and it was very disappointing that some of the problems from the first time remain.The first and foremost issue that my family and I struggled with the most was the warm temperature of the house. When we tried to lower the temperature, the system would immediately increase to 78. After a long day at the beach, the last thing you want is a warm house. Many of our family members slept on the sofas instead of the beds because the rooms were especially warm. Aside from the AC, some other things we disliked were that the pool was foggy due to too much chlorine, the bathroom downstairs needed the shower curtain to be swapped, some dishes were dirty before first usage, the blender did not work, internet connection was weak, and the city trash can was full before our arrival.
Despite these issues, we were impressed by the owners' quick response to our needs, such as sending a new blender and broom. This home has a lot of potential, and we have made many cherished memories here.
Beatriz R.
Stayed 3 nights in Aug 2024