6/10 Okay
Leo L.
24 February 2025
Liked: Communication, location
Disliked: Check-in
If you need a central location near downtown Vancouver, this is a good choice. Otherwise...
This building has 30 floors and 3 parking levels. The lobby is very busy and the elevators take a long time to arrive if you need to enter an elevator in 90 seconds after being buzzed in. You actually need at least 3 minutes to do the entry thing right. Otherwise, you will have to repeat the access process. The unit number is different than the buzzer one. At the unit door, you need to use an app on your phone to connect to the lock. It never worked for us. We managed to go inside and find the fob because the door was not locked. We assumed the previous tenant had left it unlocked because they couldn't get the app to work either.Upon entry, we found the cleaners had not been there to clean up after the previous tenants. The property manager was good to stay in touch via VRBO and ordered the cleaning team to the apartment. It took 3 hrs between our arrival and when we finally had a clean apartment. We were very tired since we had been up since 1 AM Vancouver time for our flight to the city. We were looking for a good rest when we arrived at the apartment.The property manager refunded our cleaning fee. But they should have paid us back at least 1 night as compensation.It could have been a wonderful stay for us for the location.
Leo L.
Stayed 4 nights in Feb 2025
