2/10 Terrible
Verified traveller
11 April 2025
Disliked: Cleanliness, check-in, communication, location, listing accuracy
I would rather stay at Bates Inn, if you get my meaning the movie!
I will not stay or recommend Vrbo, Select Gold Key and Herd's Inn ever!I did Not receive a key code for the lockbox for the door key! I did Not have a computer with me and my cell phone would only receive emails, text messages or phone calls. I tried to contact Select Gold Key and Herd’s Inn for the lock box key and received NO return comments. I have contacted Sunny/Ehsan at Herd’s Inn before by text but this time I received no answer. Luckly for me the last person that departed from the cabin left the back door ajar and I was able to get in through the open door. I texted Sunny/Ehsan at Herd’s Inn and told him I could only receive text or emails, no computer and No apps available. We both texted before, why couldn’t we do it again. I received the lock box code once I returned home. Once I arrived, I noticed mud tracked across both the back and front pouches. Once I entered the cabin it was clear there was mun in the cabin, the counters were sticky as someone cleaned them but did not rinse them clean. I found tracks on the carpet, broken furniture and damage to the wall by the back door, including damage to the wood floors. The first-floor toilet would NOT flush. I tried to email Select Gold Key for help, I received NO answer. I also tried to contact Herd’s Inn Sunny’s cell phone for help. No one contacted me for assistance. Sunny/Ehsan at Herd’s Inn refused to text or call me. Again, once I got home, I saw a message from Sunny/Ehsan “there is another toilet upstairs
Verified traveller
Stayed 2 nights in Apr 2025