8/10 Good
Olga I.
9 August 2024
Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
Location is amazing!
Location is unbeatable! It’s our 1st time staying in this townhome but 2nd time in Portside Resort. It’s walking distance to the beach, property has three big pools with waterfall, a spa and dog-friendly. Grounds are pretty and well-maintained. I like Portside Resort a lot!
I like the townhome but it needs better cleaning service: the fridge had dirty shelves, kitchen floor was sticky, lots of dust in the restroom and under beds, dinning table was sticky, mirrors had spots. We came around 7pm and cleaners already left. Cleaning is very important for our family. We went to Walmart, bought cleaning supplies and cleaned by ourselves. I didn’t complain to the owner and didn’t request a new cleaning because I made a mistake in booking and the owner forgave me a pet fee. We were not provided even with the starting pack of kitchen supplies. It was plenty of bath towels but were no hand towels. The sheets were uncomfortable. Overall, we enjoyed our stay, just wish it was better maintained.
Olga I.
Stayed 9 nights in Jul 2024