8/10 Good
MONICA D.
20 April 2025
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Great Property, but Issues with Privacy
The property was as described. Clean, comfortable, and had everything we needed. The neighborhood was nice, with mostly other rental condos. The location was ideal for exploring Zion and surrounding areas. The view from the condo was pretty, but unfortunately the freeways are also part of the view and background noise. Upon our arrival we noticed a "For Sale" sign in the yard, then on the 3rd day we were contacted by the management/real estate co. Red Rocks, to ask if they could show the condo to a potential buyer. We declined. On the 5th day, we returned from an outing at 6pm to find that the management company entered the rental property without our consent or knowledge. The company apologized, stating that it was likely maintenance helping to move the trash from inside the garage to the curb. The instructions stated for the renter to move it to the curb on Thursday evening, which we planned to do. Since the home, with all of our belongings, is accessed through the garage, this felt inappropriate and intrusive. The following day, we arrived at 3pm to find a Red Rocks employee moving the bins to the side of the house. There were no instructions stating times to move bins (other than set out on Thursday evening, for Friday 7am pick-up). Overall, it was a very nice condo, but the management company entering the property without our permission was extremely off-putting.
MONICA D.
Stayed 6 nights in Apr 2025
