2/10 Terrible
Jozef G.
23 April 2025
Disliked: Cleanliness, check-in, communication, listing accuracy
Not as listed
Our stay was seriously disappointing. We arrived at the house and moving our luggage in. We went to the upstairs master bedroom suite when we got upstairs the temperature was 87 and the AC was running and set for 69. We gave it a couple of hours and still remained in the high 80s so we contacted the owner via the app. He said the unit must’ve been left on and was probably frozen over and that he would try to get an HVAC tech out to fix it. Nobody ever showed up and we had to use one of the smaller rooms instead of the master with the master bath and the bathtub and all the amenities there were three of us staying there and we had four other family coming over for an Easter barbecue the next day. Going outside to check out the facilities. The pool was disgusting, there were leaves and dirt all inside the pool a pool hose and pool vacuum was in there and dirt was clinging to the pool hose. It was unusable. We then went over to the grill to check the grill out and the grill was absolutely disgusting. Look like it hadn’t been cleaned in a year. The entire back deck needed some serious cleaning. We reached out again to the owner and he told us he had a pool guy coming Wednesday… Two days after we left but he would see if he can get the pool guy to come early that never happened so we never used the pool, we never had the barbecue and we moved it to my sister‘s house. We reached out to the VRBO and the owner asking for a partial credit because we couldn’t use the entire house.
Jozef G.
Stayed 2 nights in Apr 2025
