6/10 Okay
Lisette W.
1 December 2024
Liked: Cleanliness, check-in, location
Disliked: Communication, listing accuracy
Large House, amenities lacking
My family of 11 adults & 8 kids (4 were under age 3) stayed here for a week during Thanksgiving. Family surveyed & this is the feedback….
Pros: Large house, the hot tub worked, good location.
Cons:
Non responsive property management
No highchair, as advertised
2 Non functional baby gates (with 2 sets of stairs to manage)
Fireplace gas was turned off & parts of it were disconnected. No signage stating it was out of order. Luckily I have handy brothers who could troubleshoot/get working.
Broken basement couch
3 smart tvs advertised, only the basement tv worked for live tv/football games.
No air hockey table, as advertised
The top dishwasher rack was being held in with a zip tie, which broke on our 2nd to last day.
They do not provide enough kitchen linens, Esp. for a large group.
No cleaning products in the kitchen to wipe down surfaces .
They provided very little Toilet paper, paper towels & dishwasher pods for the house size.
The bathroom towels were old & small, they should have them designated as hot tub towels & get some real/decent bath towels.
The main floor couch was old, dirty & sinking in.
The dining room is cramped
Broken ping pong paddles & many broken ping pong balls.
Although large, the house is not suitable for the 26 people capacity stated on the listing. The bathrooms alone were challenging with our group & the house needs a 4th bathroom.
House felt very rundown with a lot of things. I understand that it’s a rental, but some updates could be made
Lisette W.
Stayed 7 nights in Nov 2024
