4/10 Poor
Maria A.
4 April 2025
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Stay here if you're a handyman. Place needs work.
Chris was onsite and running late for check in, but never contacted me ahead of time. He seemed surprised when we arrived, but ok. The pool wasn't heated, and the hot tub wasn't to temp. We sat outside while the cleaners finished and Chris did some scurrying around. They left about an hour later, and we started noticing things: dining room chairs are too low for eating, no soap in bathroom, toaster smoked big time when we plugged it in - like it was going to explode, kitchen sink leaked all over counter, no water pressure or hot water in master bath, and a lot of small things over the next two days, but the biggest issue was the hot tub never got over 97 degrees, and the pool never was heated - the main reason we rented the property. There was construction debris (and regular plant debris) in the pool. We decided to get in the hot tub anyway on the second day, and my mom sat next to a 16 penny nail! wire nuts and screws around the property. They're working on the roof. Chris was onside multiple times a day, and the second day we heard a loud bang outside and all the water drained out of the hot tub. When Chris came to fix it, the entire water in the house was off - we finally decided to leave at 4 after having no water all day and flushing toilets by carrying water from the pool in cooking pots. One plus, the location is in an awesome neighborhood, and you can walk for treats to whole foods. The property is very nice, and well landscaped, but urgently needs upgrades.
Maria A.
Stayed 7 nights in Mar 2025